Privacy Policy

1. Introduction

Nexora ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Billing details processed securely through Stripe. We do not store your full payment card details.
• Usage Data: Pages visited, features used, and other analytics data to improve our services.
• Communications: Any messages or inquiries you send to us.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and send related information.
• To communicate with you about updates, offers, and support.
• To detect, prevent, and address technical or security issues.
• To comply with legal obligations.

4. Third-Party Services

We use the following third-party services:

• Clerk: Authentication and user management.
• Stripe: Payment processing.
• Vercel: Hosting and analytics.

Each third-party service has its own privacy policy governing how they handle your data.

5. Cookies

We use essential cookies required for authentication and site functionality. Analytics cookies may be used to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data at any time.

7. Your Rights

Under applicable data protection laws (including the Swiss Federal Act on Data Protection), you have the right to:

• Access and receive a copy of your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@nexoraai.ch.